General Overview for MemberHub Users

Welcome to MemberHub!  

Why MemberHub?

As a member of a hub you will benefit from having a single place where you can connect with other members of your groups in a private, secure, online environment. If you are connected to multiple groups and organizations on you will find MemberHub especially useful. This is because MemberHub can combine the information from multiple sources in useful ways. For example, each group you are associated with on has a hub calendar. You can see all of the events from groups you are associated with on one main calendar.

Starting at the Top

At the top of all pages, you can access all of Your Hubs, Join Hubs, navigate to Dashboard, access your Main Calendar and Directory. If you have administrative rights to your site, you will see the orange gear. The question mark will take you to help articles. If you click on your name, you will be able to access Your Profile, Your Family Profile, Your Account information and your Organizations (if you belong to more than one school, church, etc.)

Organizations & Hubs

Each group, class, team, etc. has an associated hub which is the primary point of communication for that group. Each hub has the same features. However, available features depend on what the hub administrator has enabled or disabled for a given hub.

To learn more about hubs, read the Hub Overview.

Your Hubs

Click on Your Hubs to see a list of joined hubs. Click on the appropriate hub to see activity, send a message, upload files, etc. Click Join Hubs to find open hubs such as PTA committees.


The dashboard is an excellent place to see what is going on with all your groups in MemberHub. You will only see information related to your hubs. Your dashboard contains a list of recent activities, upcoming events and important links. You can also click on different hub navigation links such as Messages to see all the messages you have received from your different hubs.

Main Calendar

The Main Calendar provides a single view of all events across all of your hubs in one convenient location. Events are also color-coded for each hub for easy viewing. (You can modify your color settings in the Calendar Preferences at the bottom of the Main Calendar page.)

If you use a desktop calendar application like Apple’s iCal or Microsoft Outlook you can subscribe to the iCalendar feed and it will automatically import events into that local calendar application. You can view a list of applications that have support for the iCalendar protocol on Wikipedia here.

Filling Out Your Profile

One of the first things you should do is fill out the information in Your Profile and Your Family. You can update your information at any time in a single place, without having to notify the organization of the change. You can choose which parts of your profile others in your hubs can see by Adjusting Profile Visibility. Switching between your organizations is easy - just click on Your Profile and you'll see a list under Switch Organization.

Text Messages Alerts

Administrators in MemberHub have the ability to push out announcements to their members via text message. This is a great way for organizations to notify you of last minute event cancellations or other urgent announcements. You have the ability to customize which groups can send you text messages in Hub Settings - Personal Settings, but you won’t receive any text messages if you don’t have your mobile number entered in Your Profile and the “Allow Text Messages” checkbox checked.


At the bottom of all pages in your MemberHub site you will see a Select Language option. When you click on this link it will bring up a large list of languages. Select the language you need and the content will be translated for you.

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